FAQ

Frequently Asked Questions

General Questions

Yes. Our products were created with safety as a top priority. This product does not contain any harsh chemicals or abrasives, is 98.3% natural, and is completely biodegradable. Not only is it safe to use on your prized sneakers, it’s also easy on the environment!

NuKixx is safe to use on all materials, including leather, suede, nubuck, nylon, canvas, vinyl, rubber, and cloth.

NOTE: When cleaning premium leather, suede, nubuck, nylon, cotton mesh, and other delicate materials, take extra care and be gentle.

No, our solution does not contain any dyes whatsoever.

Using NuKixx will actually reduce yellowing on sneakers. (The “yellowing” seen on sneakers occurs when the synthetic rubber and/or plastic in the shoes’ midsoles reacts with the natural alkalinity found in soil. In addition, UV rays can accelerate this process.)

NuKixx cleaners are made from a proprietary blend of natural ingredients, including coconut and jojoba (used as conditioning agents).

Stubborn marks and stains from oil, grease, dirt, grass, etc. are easily removed by the emulsification process when NuKixx is applied. The natural oil contained in NuKixx shoe cleaner conditions with each cleaning.

We recommend using NuKixx for everyday maintenance on shoes.

We accept Visa, MasterCard, and American Express.

Our site is completely secure and you should have no concerns with safety.

Not at this time.

Typically, NuKixx products are shipped within 1-3 business days of receiving your order. Once shipped, you’ll automatically receive a confirmation email including your tracking information. Delivery times vary between 2-5 business days depending on location and delivery service chosen.

Yes. Once we receive the returned shipment, we will gladly re-ship your order. However, you will be responsible for the shipping and handling charges.

All rights and responsibility of using the NuKixx shoe cleaner is solely placed on the end user/ person cleaning the shoes. Following the instructions on each bottle will prevent any damage to shoes.